Customer Service Representative - State Farm Agent Team Member

Erik Hosking - State Farm Agent; Little Chute (WI); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Erik Hosking - State Farm Agent in Little Chute, WI, is seeking a Customer Service Representative to provide excellent customer service and build relationships with clients. The role involves assisting customers with inquiries regarding insurance products and service delivery.

This full-time position offers growth potential and benefits such as a Simple IRA and Group Life Insurance. Candidates should be self-motivated, detail-oriented, and possess strong communication skills.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Little Chute - WI

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $17.00 - $21.00 per hour