Customer Service Representative - State Farm Agent Team Member

Renee Knepper - State Farm Agent; East Liverpool (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in East Liverpool is seeking a Customer Service Representative to join their team. The role involves providing excellent customer service, educating clients on insurance options, and achieving marketing goals. The ideal candidate should have sales experience, strong communication skills, and the ability to work in a team environment. This position offers opportunities for growth and a supportive work culture. Interested applicants must hold a Property and Casualty license and are encouraged to apply for a rewarding career with excellent income potential.

Qualifications

• Sales experience preferred in various roles.
• Excellent written and verbal communication skills.
• Ability to make presentations to potential customers.

Responsibilities

• Provide prompt and accurate customer service.
• Educate customers on insurance options.
• Develop leads and schedule appointments.

Skills

Sales experience

Communication skills

Teamwork

Marketing experience

Self-motivated

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive…

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , OH and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.