Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Town of Victor (NY); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Paid time off

Growth potential

Job summary

State Farm Agent in Victor, NY, is seeking an outgoing and customer-focused individual to join as a customer service representative. You will establish relationships, provide accurate service for insurance and financial products, and help customers manage risks in their lives.

The ideal candidate possesses excellent communication and interpersonal skills, is detail-oriented, and self-motivated. Compensation ranges from $42,000 to $75,000 per year, and benefits include 401(k) matching and growth opportunities.

Qualifications

• Enthusiastic about insurance and financial products.
• Dedicated to customer service.
• Able to learn computer functions.
• Pride in getting work done accurately and timely.

Responsibilities

• Establish customer relationships and follow up.
• Provide prompt and accurate customer service.
• Maintain a strong work ethic with commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Detail oriented

Proactive in problem solving

Ability to multi-task

Ability to work in a team environment

Education

Property and Casualty license

Job description

Benefits

• 401(k) matching
• Dental insurance
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Team Member Benefits

• 401K
• Hourly pay
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Ability to explain complex financial issues in understandable terms
• Property and Casualty license (must be able to obtain)

Compensation: $42,000.00 - $75,000.00 per year

Team Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Victor, NY And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.