Customer Service Representative - State Farm Agent Team Member

Tylersweigart; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their remote team. This role is perfect for individuals who are outgoing, customer-focused, and enjoy engaging with the public. You will be responsible for building and maintaining customer relationships, educating clients about insurance options, and identifying their needs to market suitable products. If you thrive in a dynamic environment and are motivated to succeed, this opportunity offers a pathway for advancement and a supportive team atmosphere. Join a rewarding career where your contributions make a real impact!

Benefits

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Qualifications

• Must be currently licensed and possess excellent communication skills.
• Detail-oriented and proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options based on their needs.
• Develop leads and market appropriate products and services.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Customer-focused

Education

Current licensing

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Must be currently licensed

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.

Compensation: $40,000.00 - $60,000.00 per year