Customer Service Representative - State Farm Agent Team Member

Melba Ballard; Florida; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

A local insurance agency in Florida seeks a Customer Service Representative to provide exceptional customer experiences. The role involves assisting customers with inquiries, policy changes, and claims, while requiring strong communication skills and bilingual Spanish proficiency. Candidates should be detail-oriented and able to multitask effectively. This position offers a competitive salary ranging from $35,000 to $50,000 annually, along with various benefits including health insurance and opportunities for advancement.

Qualifications

• Good communication skills and ability to help people.
• Attention to detail essential for customer inquiries.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Tamarac - FL

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

*BILINGUAL SPANISH POSITION*

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Melba Ballard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish (required).

Compensation $35,000.00 - $50,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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