Customer Relations Representative - State Farm Agent Team Member

Melba Ballard; Florida; Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

A leading insurance agency is seeking a Customer Relations Representative to enhance customer experiences and support community needs. This full-time role in Florida involves managing inquiries, resolving issues, and assisting with client retention. Candidates with strong communication and problem-solving skills are preferred, along with a bilingual advantage in Spanish. Competitive salary ranging from $45,000 to $65,000 annually with benefits including flexible scheduling and opportunities for advancement.

Formación

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Communication skills

Problem-solving skills

High-stress management

Bilingual Spanish

Descripción del empleo

Customer Relations Representative - State Farm Agent Team Member

Full Time in Tamarac - FL

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Melba Ballard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Compensation $45,000.00 - $65,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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