Customer Service Representative - State Farm Agent Team Member

Simonsaysinsure; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

A leading insurance agency in Coral Springs is seeking a Customer Service Representative to deliver exceptional service to clients. The role involves answering inquiries, assisting with policy changes, and processing claims, while maintaining precise records. The ideal candidate is detail-oriented with strong communication skills and previous customer service experience. Compensation ranges from $50,000 to $70,000 annually, with additional benefits including health insurance, bonuses based on performance, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask and manage multiple inquiries.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Coral Springs - FL

Reply within 24 hours.

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Robert Simon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $70,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.