Customer Service Representative - State Farm Agent Team Member

Insurancesf; Miami (FL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Insurancesf in Miami is looking for a Customer Service Representative to join the State Farm Agent Team. This full-time position focuses on providing exceptional customer service while managing inquiries, policy changes, and claims processing. Strong communication skills and attention to detail are necessary, with preference given to candidates with previous customer service experience, especially bilingual in Spanish. This role offers multiple benefits including performance bonuses and health insurance.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Experience in customer service is preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Miami - FL

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Manny Morin – State Farm Agent, Miami, FL, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $17.00 - $19.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.