Customer Service Representative - State Farm Agent Team Member

Ruben Sanchez - State Farm Agent; Town of Florida (NY); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth opportunities

Job summary

Ruben Sanchez - State Farm Agent seeks a Customer Service Representative to join their team, handling inquiries, assisting clients with insurance options, and delivering friendly, accurate service to help grow the agency.

This role emphasizes customer care, collaboration, and the opportunity for advancement within the agency, with an emphasis on building lasting relationships and delivering value in every interaction.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to educate customers about insurance options using a needs-based approach.
• Strong organizational skills and attention to detail.
• Self-motivated with a strong work ethic.
• Ability to work well in a team and multi-task effectively.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Demonstrate a strong work ethic and commitment to success every day.

Skills

Excellent communication

Customer focus

Organizational skills

Self-motivated

Attention to detail

Team player

Multitasking

Customer relations

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $55,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, and Life Insurance.

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none