Customer Service Representative - State Farm Agent Team Member

Frank Tamargo; Florida; Vor Ort; USD 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Paid time off

Zusammenfassung

Frank Tamargo - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and coordinate with the agency team to meet community needs. Training will be provided for the right candidate with strong service mindset.

Ideal candidates are customer-focused and empathetic, with attention to detail and a drive for internal growth; bilingual proficiency is required to support a diverse client base in New York.

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be bilingual - English/Spanish.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process payments
• Maintain accurate records of customer interactions.

Kenntnisse

Communication skills

Detail orientation & multitasking

Bilingual English/Spanish

Jobbeschreibung

Benefits:

• 401(k) matching
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Frank Tamargo - State Farm agent you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Insurance experience is not required; we will train the right person with the right skill set!

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process payments
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be bilingual - English/Spanish