Customer Service Representative - State Farm Agent Team Member

Jamesismyagent; Town of Southampton (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jamesismyagent based in Southampton, NY, is looking for a Customer Service Representative. In this role, you will provide exceptional client experiences, manage inquiries, and support our agency’s growth.

Your customer service skills and detail-oriented nature will be vital as you assist clients and ensure accurate communication. We offer competitive benefits, including health insurance and training opportunities.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.
• Bilingual Spanish is highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Bilingual Spanish

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish Highly Preferred*

Role Description

As a Customer Service Representative - State Farm Agent Team Member with James Grossi - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.