Customer Service Representative - State Farm Agent Team Member

Tonylopez; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tonylopez is looking for a Customer Service Representative - State Farm Agent Team Member in Orlando, Florida. This role focuses on providing exceptional customer experiences that support the growth of our successful insurance agency. Your attention to detail, strong communication, and desire to assist clients will greatly enhance your career.

You will be responsible for answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records of interactions. Bilingual candidates in Spanish or Portuguese are preferred. Enjoy a competitive salary and numerous benefits including flexible schedules and health insurance.

Qualifications

• Previous customer service experience preferred.
• Attention to detail and customer service skills are essential.
• Ability to help people effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish or Portuguese

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Tony Lopez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish or Portuguese preferred.