Customer Service Representative - State Farm Agent Team Member

Franksmyagent; Corpus Christi (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Training & development

401(k)

401(k) matching

Bonus based on performance

Job summary

Francisco Aguilar - State Farm Agent is seeking a customer-focused representative to support policy inquiries and updates at their Corpus Christi office. This role emphasizes delivering exceptional service and coordinating with the agent team to meet community needs.

The position offers opportunities for internal growth based on performance and a strong emphasis on building trust with clients while handling claims and documentation accurately.

Qualifications

• Communication and interpersonal skills are required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Benefits:

• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.