Customer Service Representative - State Farm Agent Team Member

Dioneramsdill; Town of Ballston (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Ballston Spa, NY is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Ideal candidates should possess strong communication skills and a detail-oriented approach. This full-time position offers a competitive salary between $40,000 and $50,000, along with commission opportunities and benefits like 401(k) and paid time off.

Qualifications

• Excellent customer service skills are necessary for this role.
• Detail-oriented and able to handle multiple tasks simultaneously.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ballston Spa, NY

Replies within 24 hours

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Dione Ramsdill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.