Customer Service Representative - State Farm Agent Team Member

Tom Bullock - State Farm Agent; Ballston Lake (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K

Paid time off

Flexible hours

Growth potential

Job summary

Tom Bullock - State Farm Agent in Ballston Lake, NY is seeking a Customer Service Representative for a full-time role. You will help customers with insurance and financial services, build relationships, and guide them through available options.

You will develop leads, schedule appointments, identify customer needs, and market appropriate products and services, while working with a small agency team. Growth potential is highlighted in the role.

Qualifications

• Excellent communication skills in writing, speaking and listening.
• People-oriented with a customer-focused mindset.
• Detail oriented and proactive in problem solving.
• Able to learn computer functions and work in a team.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication skills

People-oriented

Detail oriented

Team player

Problem solving

Computer literacy

Marketing knowledge

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Ballston Lake - NY

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Our employment process requires an in-depth background investigation verifying clear criminal history.

Compensation: $40,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ballston Lake, NY and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.