Customer Service Representative - State Farm Agent Team Member

Jimmanley; City of Newburgh (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A State Farm Agency in Newburgh, NY is seeking a Customer Service Representative to provide exceptional customer experiences. In this role, you will assist customers with inquiries and policy changes, process insurance claims, and maintain records. The ideal candidate will have strong communication skills and be detail-oriented. Compensation ranges from $40,000 to $50,000 annually, with additional benefits such as bonuses and health insurance.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Newburgh, NY

Responsive recruiter replies within 24 hours

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with James Manley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.