Customer Relations Representative - State Farm Agent Team Member

Dioneramsdill; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in South Glen Falls seeks a Customer Relations Representative. This full-time position involves establishing customer relationships, providing excellent service, and promoting relevant products. Ideal candidates will have sales experience and strong communication skills. The role offers a competitive salary range of $40,000 to $60,000 annually, with benefits including commission and career advancement opportunities.

Qualifications

• Experience in sales preferred.
• Managing client relationships preferred.
• Interest in marketing based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Excellent communication skills

Customer service dedication

Sales experience

Relationship management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in South Glen Falls, NY. Replies within 24 hours.

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION
As an Customer Relations Representative - State Farm Agent Team Member for Dione Ramsdill - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation $40,000.00 - $60,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors. Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.