Customer Service Representative - State Farm Agent Team Member

Protectwithplatz; Bohemia (NY); On-site; USD 45,000 - 75,000; Part time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Parental leave

Free food & snacks

Flexible schedule

Training & development

Job summary

Protectwithplatz is seeking a part-time Customer Service Representative in Bohemia, NY. This role focuses on creating exceptional customer experiences as part of Ryan Platz's State Farm agency. Candidates who are detail-oriented, empathetic, and have strong communication skills are encouraged to apply.

Responsibilities include answering customer inquiries, assisting with policy changes, and maintaining accurate records. The position offers a competitive salary with internal growth opportunities.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Bohemia - NY

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Parental leave
• Free food & snacks
• Flexible schedule
• Competitive salary
• Training & development

ROLE DESCRIPTION

As customer service specialist with Ryan Platz State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $75,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.