Customer Service Representative - State Farm Agent Team Member

State Farm; San Antonio (TX); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Commission/bonus

Paid time off

Flexible hours

Valuable experience

Growth potential

Job summary

Natalie Reyes - State Farm Agent in San Antonio, TX, is seeking a Customer Service Representative to join their team. This role focuses on delivering value-based conversations and a remarkable customer experience while supporting agency growth.

You will establish relationships, respond to inquiries about insurance options, eligibility and billing, and educate customers using a needs-based approach. This is a part-time role in a supportive, growth-minded State Farm agency with flexible hours and

Qualifications

• Excellent communication skills including listening and verbal fluency.
• Self-motivated and proactive in problem solving.
• Detail oriented with accuracy in handling customer information.
• Team player who can work in a fast-paced environment.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life & Health license.
• Experience in customer service preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including insurance inquiries.
• Educate customers about insurance options using a needs-based approach.

Skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Interpersonal skills

Education

Property & Casualty license

Life & Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Part Time in San Antonio - TX

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