Customer Service Representative - State Farm Agent Team Member

Rosie Garcia TX; San Marcos (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Health benefits

Growth potential

Valuable experience

Job summary

State Farm Agent Team Member in San Marcos, TX is seeking a motivated Customer Service Representative to deliver remarkable customer experiences. You will handle inquiries about insurance options, assist with policy changes, and develop leads to grow the agency.

This is a full-time, on-site role with PTO, hourly pay, health benefits, and advancement opportunities. Ideal candidates are self-motivated, detail-oriented, and capable of learning computer systems.

Qualifications

• Excellent communication skills across written and verbal channels.
• Self-motivation and a proactive approach to problem solving.
• Detail-oriented with a focus on customer service.
• Able to learn computer functions and navigate multiple software tools.
• Comfortable working in a team and multi-tasking in a fast-paced environment.
• Willing to obtain Property and Casualty license.
• Willing to obtain Life and Health license.

Responsibilities

• Establish and maintain customer relationships, following up as needed.
• Provide prompt, accurate, and friendly service on inquiries about insurance options, coverages, policy changes, transfers, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Multi-tasking

Able to learn computer functions

Windows applications

Marketing products based on customer需求

Education

Property and Casualty license

Life and Health license

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Marcos - TX

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Customer Service Representative - State Farm Agent Team Member

Full Time in San Marcos - TX

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customerProperty and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none