Customer Service Representative - State Farm Agent Team Member

Brian Clark - State Farm Agent; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Company parties

Job summary

Brian Clark - State Farm Agent is seeking a Customer Service Representative in Sacramento, California. This role focuses on providing exceptional client experiences, assisting with policy changes, and processing claims.

The ideal candidate should have strong communication skills, be detail-oriented, and possess a current California P&C insurance license. The position offers a flexible schedule and opportunities for internal growth.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Bi-Lingual Spanish

Strong communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Education

Current California P&C insurance license

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary
• Company parties

Role Description

As a customer service representative, with State Farm Insurance, office of Brian Clark's office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

Bi-Lingual Spanish a Plus

Have a current California P&C insurance license or obtain prior to starting

Strong communication and interpersonal skills.

• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Punctual.