Customer Service Representative - State Farm Agent Team Member

Carlos Clovek - State Farm Agent; Manassas (VA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Hiring bonus

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Carlos Clovek - State Farm Agent in Manassas, VA is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, assist with policy changes, and process claims while maintaining precise records. You will collaborate with agency teammates to meet client needs and support community members.

Ideal candidates bring customer service experience, strong communication, and a bilingual Spanish skill set, with opportunities for growth within the agency.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.
• Bilingual Spanish preferred to assist a diverse client base.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Carlos Clovek - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.