Customer Service Representative - State Farm Agent Team Member

Brian Pep; Marysville (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian Pep in Marysville, United States, is seeking a Customer Service Representative - State Farm Agent Team Member. You will create exceptional customer experiences, assist with insurance inquiries, and help customers through their policy changes.

The position requires strong communication skills, attention to detail, and a customer-centric approach. This role offers career advancement opportunities for motivated individuals. Join our team and be a part of a growing insurance agency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail is a must to process customer interactions accurately.
• Experience in customer service preferred to enhance customer experiences.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brian Pepelnjak, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Career Opportunities

We anticipate internal growth opportunities for especially driven and sales‑minded candidates.