Customer Service Representative - State Farm Agent Team Member

Alejandro Pizarro - State Farm Agent; Round Lake (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Opportunities for professional development and growth

Job summary

Alex Pizarro State Farm Insurance Agency in Grayslake, IL, seeks an experienced Insurance Customer Service Representative. This role involves providing exceptional customer service to clients and assisting with insurance needs, including property, casualty, and life products.

The ideal candidate must have at least 2 years of experience in an insurance agency, hold valid Property & Casualty and Life Licenses, and be bilingual in English and Spanish. Competitive salary and opportunities for advancement are offered.

Qualifications

• Minimum 2+ years of previous experience working in an insurance agency is required.
• Must hold valid insurance licenses in Property & Casualty License and be willing to get the Life License.
• Proficiency in using insurance software and systems.

Responsibilities

• Provide exceptional customer service to current and prospective clients.
• Assist clients with various insurance needs, including property, casualty, and life insurance products.
• Process policy changes, claims, renewals, and updates.

Skills

Strong communication and interpersonal skills

Bilingual: Fluent in English and Spanish

Proficiency in using insurance software

Job description

Job Title

Experienced Insurance Customer Service Representative

Location

Grayslake, IL

Company

Alex Pizarro State Farm Insurance Agency

Job Description

Alex Pizarro State Farm Insurance Agency is seeking a skilled and experienced Insurance Customer Service Representative to join our team in Grayslake, IL. This is an exciting opportunity for a dynamic and dedicated individual to become an integral part of a well-established insurance agency.

Key Responsibilities

• Provide exceptional customer service to current and prospective clients, ensuring all inquiries are handled efficiently and professionally.
• Assist clients with various insurance needs, including property, casualty, and life insurance products.
• Process policy changes, claims, renewals, and updates.
• Address customer questions regarding coverage, pricing, and other insurance-related matters.
• Proactively follow up with clients to maintain strong relationships and ensure satisfaction.
• Collaborate with the agency team to meet and exceed customer service goals.

Requirements

• Experience: Minimum 2+ years of previous experience working in an insurance agency is required.
• Licensing: Must hold valid insurance licenses in Property & Casualty License and be willing to get the Life License
• Bilingual: Must be fluent in both English and Spanish to effectively communicate with our diverse clientele.
• Skills: Strong communication and interpersonal skills, with the ability to manage multiple tasks simultaneously.
• Technology: Proficiency in using insurance software and systems.
• Customer-Focused: A passion for providing excellent service and building lasting relationships.

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development
• Opportunities for professional development and growth

If you are a motivated individual with a passion for insurance and customer service, we encourage you to apply to join our team at Alex Pizarro State Farm Insurance Agency. We are committed to providing the highest level of service to our clients, and we are looking for someone who shares that dedication!