Customer Service Representative - State Farm Agent Team Member

Garrett Spegar - State Farm Agent; Roanoke (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible hours

Salary plus commission/bonus

Growth potential/Opportunity for advancement

Job summary

Garrett Spegar - State Farm Agent is actively seeking a Customer Service Representative to join their dynamic team in Roanoke, TX. This role is perfect for those passionate about helping people manage their insurance and financial needs. Key responsibilities include establishing customer relationships, providing excellent service, and educating clients about various insurance options.

This position offers a competitive salary plus commission, flexible hours, and potential for growth within the agency. The ideal candidate is enthusiastic, organized, and proactive, with a commitment to delivering a remarkable customer experience.

Qualifications

• Enthusiastic about how insurance and financial products help people.
• Must be capable of obtaining Property and Casualty license.
• Ability to work in a team environment.

Responsibilities

• Establish and maintain customer relationships.
• Provide friendly and accurate customer service.
• Educate customers on insurance options.

Skills

Organizational skills

Detail oriented

People-oriented

Proactive in problem solving

Ability to multi-task

Ability to effectively relate to a customer

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Roanoke - TX

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Compensation: $30,000.00 - $50,000.00 per year

We are located in Roanoke, TX and help customers with their insurance and financial services needs, including: Home insurance, Life insurance.