Customer Service Representative - State Farm Agent Team Member

Christian Lett - State Farm Agent; Prosper (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within the agency

Job summary

Christian Lett - State Farm Agent is seeking a Customer Service Representative to join the team in Prosper, TX. In this role, you will build customer relationships and deliver exceptional service while educating clients on their insurance options.

The ideal candidate will possess excellent communication skills, be detail-oriented, and dedicated to customer service. Compensation ranges from $40,000 to $50,000 per year.

Qualifications

• Excellent communication skills, both written and verbal.
• Self-motivated and detail-oriented.
• Proactive problem-solving abilities.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers on insurance options.

Skills

Excellent communication skills - written, verbal and listening

Self‑motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Qualifications

• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer

Compensation: $40,000.00 - $50,000.00 per year

Location: Prosper, TX

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.