Customer Service Representative - State Farm Agent Team Member

Poonam Walia - State Farm Agent; Riverside (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Poonam Walia - State Farm Agent in Riverside is seeking a friendly, motivated team member for a combined customer service and sales role. You will assist customers with policy and billing needs, follow up on leads, and discuss coverage options to build lasting client relationships.

The ideal candidate is dependable, organized, and comfortable working toward sales goals with a supportive team. Spanish-speaking is a plus but not required.

Qualifications

• Must be a friendly, confident communicator with strong follow-through.
• Willing to learn and meet sales goals in a team setting.
• Licensing: CA Property & Casualty license required or obtainable within 60 days of starting.

Responsibilities

• Assist existing customers with policy and billing needs
• Follow up with warm leads and prospective customers
• Prepare quotes and discuss coverage options
• Identify additional customer needs and recommend solutions
• Build customer relationships through consistent follow-up
• Work toward individual and team sales goals

Skills

Friendly communicator

Dependable

Sales-driven

Organized

Team player

Spanish-speaking

Education

California Property & Casualty license or able to obtain within 60 days

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

We're a growing State Farm agency in Riverside looking for a friendly, motivated and dependable team member who enjoys working with people and wants to build a professional career. This position combines customer service and sales, so you should be comfortable talking with customers, following up and asking for their business.

What You'll Do

• Assist existing customers with policy and billing needs
• Follow up with warm leads and prospective customers
• Prepare quotes and discuss coverage options
• Identify additional customer needs and recommend solutions
• Build customer relationships through consistent follow-up
• Work toward individual and team sales goals

Who We're Looking For

• Friendly and confident communicator
• Dependable with strong follow-through
• Comfortable with sales goals and earning commission
• Organized, motivated and willing to learn
• Positive and team-oriented
• Spanish-speaking is a plus, but not required

Licensing Requirement

• A California Property & Casualty insurance license is required OR you must be willing and able to obtain one within 60 days of starting.