Customer Service Representative - State Farm Agent Team Member

Alexmorainsurance; Orange (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k) 4% guaranteed match

Dental and Vision 100% sponsored

Base Salary plus commission/bonus

$75K Life insurance 100% sponsored

Weekends off

Opportunity for advancement

Paid time off

Group health plan, $300 monthly allowance

We’ll pay for your license if not licensed

Job summary

Alexmorainsurance in Orange, CA is seeking a Customer Service Representative – State Farm Agent Team Member to handle customer service duties while supporting insurance agents. This full-time position requires bilingual proficiency in Spanish and at least 2 years of insurance customer service experience. Responsibilities include maintaining customer relationships, providing accurate information, and educating clients on insurance options. The role offers competitive compensation between $55,000 and $65,000 annually, with additional benefits such as health plans and paid time off.

Qualifications

• 2+ years of insurance customer service experience.
• Able to obtain Property and Casualty License.
• Dedicated to providing high-quality customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Bilingual – Spanish

Customer service dedication

Insurance customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Orange - CA

Benefits

• 401(k) 4% guaranteed match
• Dental and Vision 100% sponsored
• Base Salary plus commission/bonus
• $75K Life insurance 100% sponsored
• Weekends off
• Opportunity for advancement
• Paid time off
• Group health plan, $300 monthly allowance
• We’ll pay for your license if not licensed

Role Description

Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Bilingual – Spanish required
• 2+ years of insurance customer service experience
• Dedicated to customer service
• Personal Lines License
• Able to obtain Property and Casualty License
• Able to achieve mutually agreed upon marketing goals

Compensation $55,000.00 - $65,000.00 per year