Customer Service Representative - State Farm Agent Team Member

David Munson Insurance & Financial Services Inc.; Potomac (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team. This role involves building strong customer relationships, educating clients on insurance options, and identifying their needs to market appropriate products. With a focus on customer satisfaction, you will enjoy a supportive environment that offers flexible hours and growth potential. If you're outgoing, detail-oriented, and passionate about helping others, this opportunity is perfect for you. Join a forward-thinking team that values your contributions and offers a pathway for advancement.

Benefits

Simple IRA

Hourly pay plus commission/bonus

Health benefits

Paid time off

Flexible hours

Growth potential

Hiring Bonus

Qualifications

• Interest in marketing products based on customer needs.
• Excellent written, verbal, and listening communication skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based review.

Skills

Communication Skills

Customer Service

Problem Solving

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at David Munson Insurance & Financial Services Inc.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential and opportunity for advancement within the agency
• Hiring Bonus up to $[amount]

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills — written, verbal, and listening
• People-oriented and detail-oriented
• Proactive problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees must complete any licensing requirements and training programs applicable. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.