Customer Relations Representative - State Farm Agent Team Member

Renettawilson; Washington (District of Columbia); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their dynamic team. This role involves providing exceptional customer service and support, addressing inquiries about insurance products, and ensuring client satisfaction. Ideal candidates will possess strong communication and organizational skills, with a proactive approach to problem-solving. This position offers growth potential within the agency, competitive compensation, and a chance to make a real impact in the community. If you're driven to succeed and thrive in a customer-focused environment, this opportunity is perfect for you.

Benefits

Health Insurance

401K

Bonus based on performance

Growth potential/Opportunity for advancement

Qualifications

• Excellent interpersonal and communication skills are essential.
• Self-motivated and detail-oriented with strong organizational skills.

Responsibilities

• Provide prompt and friendly customer service for insurance inquiries.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem Solving

Customer Service

Computer Applications

Education

Associate's Degree

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Olympia, WA

• Bonus based on performance
• Health insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a commitment to success every day.

Benefits

• 401K
• Hourly pay
• Health Insurance
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent interpersonal and communication skills (written, verbal, listening)
• Organizational skills
• Self-motivated and detail-oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience with computer applications, especially Windows
• Ability to work in a team and multi-task
• Property and Casualty license (must be able to get licensed within 60 days of hire)
• Associate's degree or higher preferred

If motivated to succeed and interested in this role, please complete our application. We will follow up with the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete licensing requirements and training. State Farm agents are independent contractors who hire their own employees. Employees of agents are not State Farm employees.

Compensation

$45,000.00 - $70,000.00 per year

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