Customer Service Representative - State Farm Agent Team Member

Danielcorbin; Montana; On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your customer service skills will shine. In this role, you'll create exceptional client experiences while resolving inquiries and anticipating community needs. With a focus on growth and internal advancement, this position offers valuable career-building opportunities. Become an integral part of a supportive team that values empathy and proactive problem-solving, making a real difference in the lives of your neighbors every day.

Benefits

Growth potential/Opportunity for advancement

Paid time off

Valuable career-building experience

Qualifications

• Dedicated to customer service and able to relate to customers effectively.
• Excellent communication skills to assist customers and coordinate with team members.

Responsibilities

• Establish customer relationships and provide prompt, accurate, friendly service.
• Educate customers about insurance options using a needs-based review process.

Skills

Customer Service

Communication Skills

Problem-Solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bozeman, MT

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Daniel Corbin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.