Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Alexandria (VA); On-site; USD 38,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to enhance customer experiences in the insurance sector. In this role, you will be the first point of contact for clients, answering inquiries and assisting with policy management. Your strong communication and interpersonal skills will be vital in creating lasting relationships with customers. This position offers a competitive salary, flexible scheduling, and opportunities for professional growth within a supportive team environment. If you have a passion for helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Licensing paid by the agency

401(k)

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunities for advancement

Paid time off

Training and development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and process insurance claims.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking Ability

Education

High School Diploma

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

Job Overview

As a Customer Service Representative with Kellye Allison - State Farm Agent, you will create exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help others will make you a good fit. You will handle customer inquiries, coordinate with team members, and anticipate community needs.

Benefits

• Licensing paid by the agency
• 401(k)
• Performance-based bonus
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Training and development

Responsibilities

• Answer customer inquiries and provide policy information
• Assist with policy changes and updates
• Process insurance claims and follow up
• Maintain accurate records of interactions

Qualifications

• Strong communication and interpersonal skills
• Detail-oriented with multitasking ability
• Previous customer service experience preferred

Additional Information

Salary: $38,000 per year

We serve customers in Alexandria, VA, helping with auto, home, life insurance, and retirement planning. State Farm agents are independent contractors; employment decisions are made by the agents.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Insurance