Customer Service Representative

Binson's Home Health Care; Center Line (MI); Remote; USD 38,000 - 52,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Customer Service Representative to join their dynamic team. This role involves engaging with customers, scheduling appointments, and ensuring accurate data entry for respiratory supplies. With a commitment to providing better products and services, the company offers a fully remote position after training, competitive wages, and a comprehensive benefits package including health, dental, and retirement savings. If you possess strong interpersonal skills and a passion for helping others, this is your chance to make a meaningful impact in the community.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401k Retirement Savings

Paid Training

Growth & Advancement Opportunity

Qualifications

• 3 years experience in a call center or customer service role, preferably in healthcare.
• Ability to answer a high volume of calls and assist in product inquiries.

Responsibilities

• Answer incoming calls from customers regarding respiratory supplies.
• Schedule patient appointments and verify insurance coverage as needed.

Skills

Interpersonal Skills

Customer Service Skills

Multitasking

Organizational Skills

Data Entry

Education

High School Diploma or Equivalent

Tools

Computer Systems

Job description

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As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!

What We're Looking For

• High School Diploma or Equivalent
• 3 years experience in a call center or customer service role, preferably within a healthcare setting.
• Interpersonal and customer service skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls
• Experience working with computers and data entry
  
  

What You Will Be Doing

• Answer incoming phone calls from customers regarding respiratory supplies
• Scheduling patient appointments for respiratory care
• Accurate and timely entry of new customer information into computer system
• Assist in product inquiry
• Verify insurance coverage when needed
  
  

LOCATION & SCHEDULE:

• 26834 Lawrence Ave. Center Line, MI 48015
• Monday-Friday 8:30 AM - 5:00 PM
  
  

Remote Terms

• Once training is completed, the position is fully remote.
  
  

WHAT'S IN IT FOR YOU?

• Competitive wages and benefits
• Health, Dental, Vision and Life Insurance
• Paid Holidays/Floating Holiday
• Paid Vacation
• 401k Retirement Savings
• Growth & Advancement Opportunity
• Paid training
  
  

ARE WE A MATCH?

If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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