Customer Service Representative - State Farm Agent Team Member

Gregg Englebreth - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Licensing support available

Job summary

Gregg Englebreth - State Farm Agent is seeking a Customer Success & Sales Representative to join our team in Philadelphia. This role blends service with sales, focusing on turning client interactions into sales opportunities and ensuring clients stay fully protected.

You'll deliver outstanding support, build lasting relationships, and work with licensed team members to provide a consultative experience. Licensing support is provided, with a clear path to advancement and rewards.

Qualifications

• Experience in customer service
• Sales-minded approach
• Strong communication skills
• Ability to build client relationships

Responsibilities

• Deliver outstanding customer support while identifying in-book sales opportunities
• Build lasting client relationships and proactively recommend policy enhancements
• Maintain accurate records and track client needs for future opportunities
• Partner with licensed team members to deliver a consultative, seamless customer experience
• Step into a sales-focused role with clear performance goals and compensation

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• 401(k)
• Opportunity for advancement
• Paid time off

Compensation: Competitive Salary + Performance Bonuses + Licensing Support Available

Unlock Your Earning Potential. Drive Your Career Forward. Make an Impact.

Do you thrive on building meaningful connections and love the idea of turning relationships into growth opportunities? Are you motivated by challenges and excited by the chance to earn more as you achieve more?

We’re looking for a Customer Success & Sales Representative to join our team—someone who is service-oriented, motivated, and ready to elevate their customer service skills into a rewarding sales-focused role. This is more than a support position—it’s an opportunity to turn daily interactions into meaningful sales wins while helping clients stay fully protected.

What You’ll Do

• Deliver outstanding customer support while identifying in-book sales opportunities
• Build lasting client relationships and proactively recommend policy enhancements
• Stay organized by maintaining accurate records and tracking client needs for future opportunities
• Partner with licensed team members to deliver a consultative, seamless customer experience
• Step into a sales-focused role with clear performance goals, growth opportunities, and rewarding compensation

Who You Are

• A natural communicator who easily builds trust and identifies client needs
• Detail-oriented, organized, and motivated by both client satisfaction and sales success
• Ambitious and driven to grow your career while increasing your earning potential
• Comfortable having consultative conversations about insurance solutions
• Experienced in customer service (insurance background a plus), with a strong desire to succeed in sales

Licensing Requirement

• A Property & Casualty license is required for this role
• If not currently licensed, you must be willing and able to obtain one within a set timeframe
• Full licensing support provided for qualified candidates

Why You’ll Love Working Here

• Competitive pay with performance-based bonuses that reward your success
• Paid training and licensing assistance to get you started
• Career advancement into higher-level sales or account management roles
• A supportive, team-oriented environment where your contributions make a difference
• The opportunity to help clients feel secure while advancing your own career and income

Your Next Step

If you’re ready to combine your passion for service with the drive to succeed in sales, this is the opportunity for you.

Compensation: $50,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Philadelphia, PA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none