Customer Service Representative - State Farm Agent Team Member

Gerard Ciraulo - State Farm Agent; Succasunna (NJ); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Advancement opportunities

Job summary

Gerard Ciraulo - State Farm Agent is seeking a Customer Service Representative to join the agent team in Succasunna, NJ. You will work with the public, answer inquiries about insurance and financial services, and help maintain customer relationships.

Responsibilities include collaborating with the agent to achieve marketing goals, and delivering prompt, friendly service. Licensure paths are available, with a 35k-60k salary and uncapped bonus potential.

Qualifications

• Excellent communication skills across written and verbal channels.
• Self-motivated with a customer-service mindset.
• Detail oriented with accuracy in handling information.
• Team-oriented and collaborative; able to work with others.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service on insurance inquiries and policy changes.
• Assist the agent in meeting marketing goals.

Skills

Communication skills

Self-motivated

Detail oriented

Team player

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Monday - Friday, 9am - 5pm, No Weekends, 35k-45k, Bonus Program Uncapped

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $60,000.00 per year

Do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in Succasunna, NJ .
• I have been a State Farm agent since 2013.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a second generation State Farm agent.
• I am a proud graduate of Penn State University.
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none