Customer Service Representative - State Farm Agent Team Member

Charles-Berrouet---State-Farm-Agent; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

Charles Berrouet - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our insured clients. You will handle inquiries, maintain accurate records, and work with the agent team to grow the business in Pennsylvania.

The role emphasizes customer focus, communication, and attention to detail. Prior customer service experience is preferred; opportunity for advancement and a competitive salary are available.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Experience in CS

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Charles Berrouet - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.