Customer Service Representative - State Farm Agent Team Member

Chris Bryson - State Farm Agent; Austin (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Chris Bryson - State Farm Agent is hiring a Customer Service Representative to deliver exceptional support for customers seeking insurance and financial services. You will build relationships, handle inquiries, and coordinate with team members to ensure community needs are met in a fast-paced environment.

The role emphasizes accuracy, communication, and a proactive, friendly approach to serving clients in the Austin area.

Qualifications

• Dedication to customer service.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.
• Bi-lingual preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bi-lingual

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Chris Bryson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bi-lingual preferred.