Customer Service Representative - State Farm Agent Team Member

Daniel Carrera - State Farm Agent; Homestead (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Advancement

Profit sharing

Training & development

Performance bonus

Competitive salary

Job summary

Daniel Carrera - State Farm Agent in Homestead, FL is seeking a Customer Service Representative to deliver exceptional service in a community-focused insurance office. You will assist customers, resolve inquiries, and coordinate with the agent team to support local residents.

The role emphasizes accuracy, communication, and a desire to help people, with opportunities for training, development, and advancement within a trusted brand.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Benefits:

• Opportunity for advancement
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Daniel Carrera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.