Customer Service Representative - State Farm Agent Team Member

Blake Kosier - State Farm Agent

Fort Worth (TX)

On-site

USD 32,000 - 48,000

Full time

4 days ago
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Benefits offered by this job

401(k) matching
Bonus based on performance
Company parties
Paid time off

Job summary

Blake Kosier - State Farm Agent in Fort Worth, TX is hiring a Customer Service Representative to deliver outstanding service to policyholders and the public. You will handle inquiries, coordinate with team members, and help grow the local insurance and financial services business.

The ideal candidate is customer-focused, detail-oriented, and able to multitask in a fast-paced environment. Previous customer service experience is preferred.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication
Multitasking

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Blake Kosier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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