Customer Service Representative - State Farm Agent Team Member

Imma Pierre - State Farm Agent; Town of Florida (NY); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Paid time off

Job summary

Imma Pierre - State Farm Agent in Town of Florida, NY is seeking a Customer Service Representative to deliver exceptional service to clients and support a growing insurance business.

You will handle inquiries, build relationships, and coordinate with team members to meet community needs while maintaining accurate records and contributing to the agency’s success.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Experience in CS

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Imma Pierre - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.