Customer Service Representative - State Farm Agent Team Member

Caleb Cyprian - State Farm Agent; Cumming (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Caleb Cyprian - State Farm Agent is seeking a Customer Service Representative in Georgia. You will deliver exceptional customer experiences, resolve inquiries, and collaborate with the agent team to support the community.

The role emphasizes building customer relationships, maintaining accurate records, and coordinating with colleagues to meet client needs in a dynamic insurance office environment.

Qualifications

• Customer service mindset and dedication.
• Strong verbal and written communication.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Caleb Cyprian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.