Customer Service Representative - State Farm Agent Team Member

Brian Teti - State Farm Agent; Milltown (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Brian Teti's State Farm Insurance Office in Delaware Milltown is seeking a Customer Service Representative to deliver exceptional service, manage inquiries, and support the growth of the local insurance business.

The role emphasizes relationship building, accurate record-keeping, and collaboration with the agent team to meet community needs; benefits include health, dental and vision insurance as well as paid time off.

Qualifications

• Candidate must be dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service focus

Strong communication

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Brian Teti's State Farm Insurance Office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.