Customer Service Representative - State Farm Agent Team Member

Ian Minnigerode - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Job summary

Ian Minnigerode - State Farm Agent is seeking a friendly, detail-oriented Customer Service Representative to help customers with their insurance and financial service needs. You will build relationships, answer questions, and coordinate with the agent team to deliver exceptional service.

In this role you will maintain accurate records, follow up with clients, and support daily operations for the local State Farm office in St. Louis.

Qualifications

• Candidate focused on delivering excellent customer service.
• Strong verbal and written communication skills.
• Detail-oriented and able to multitask in a busy environment.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Previous experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Ian Minnigerode - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.