Customer Service Representative - State Farm Agent Team Member

Brandon Fresch - State Farm Agent; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Profit sharing

Growth potential

Job summary

Brandon Fresch - State Farm Agent is seeking a Customer Service Representative to support administrative duties and ensure excellent customer relations. This role requires attention to detail, sales mindfulness, and dedication to client relations for success in a fast-paced environment.

The successful candidate will provide prompt assistance to customers regarding their insurance inquiries and will have the potential for growth and advancement within the agency. A blend of salary and commission is offered as part of the compensation package.

Qualifications

• Dedicated to customer service.
• Preferred sales experience in retail, telemarketing, or related roles.
• Ability to obtain Property and Casualty and Life/Health licenses.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Customer service orientation

Sales experience

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Brandon Fresch - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales‑mindfulness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Profit sharing
• Growth potential/Opportunity for advancement within my office

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.