Customer Service Representative - State Farm Agent Team Member

Jaime Garner - State Farm Agent; Oxford (MS); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jaime Garner - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support a growing insurance business in the community. You will handle inquiries, coordinate with team members, and maintain accurate records while building lasting relationships.

The role emphasizes strong communication, attention to detail, and a customer-first attitude, with benefits including health insurance, PTO, and ongoing training.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency offers health benefits, PTO, licensing reimbursement, bonus opportunities, and a strong commitment to work-life balance. We believe in rewarding hard work and supporting our team's personal and professional growth.

ROLE DESCRIPTION:

As a Customer Service Representative with Jaime Garner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.