Customer Service Representative - State Farm Agent Team Member

Jessica Hernandez - State Farm Agent; Austin (TX); Hybride; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Jessica Hernandez - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of their insurance agency. In this role, you will address customer inquiries, assist with policy changes, and ensure satisfaction while maintaining accurate records of interactions.

The ideal candidate will possess strong communication skills, attention to detail, and a commitment to customer service. This position offers a competitive salary along with various benefits including health insurance and training opportunities.

Qualifications

• Previous customer service experience preferred.
• Ability to multitask effectively.
• Strong attention to detail.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication and interpersonal skills

Detail-oriented

Customer service experience

Description du poste

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jessica Hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.