Customer Service Representative - State Farm Agent Team Member

Blake Johnson - State Farm Agent; Carencro (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Health insurance

Training & development

Paid time off

Opportunity for advancement

Flexible schedule

Competitive salary

Job summary

Blake Johnson - State Farm Agent in Carencro, Louisiana, is looking for a Customer Service Representative. In this role, you will generate exceptional customer experiences, supporting policy inquiries and claims while enhancing your career.

The ideal candidate should possess strong communication skills, attention to detail, and previous customer service experience. We offer growth opportunities for driven individuals and a flexible schedule to support work-life balance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Blake Johnson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.