Customer Service Representative - State Farm Agent Team Member

Tamar Dickel - State Farm Agent; Tallman (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tamar Dickel - State Farm Agent in New York is seeking a friendly Customer Service Representative to deliver exceptional service and help clients understand their insurance options.

You will establish relationships, answer inquiries, and maintain accurate records while coordinating with a small team to support community members and protect what matters most.

Join a supportive agency focused on training, growth, and work-life balance.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a team of three. Since opening my agency, I've been passionate about helping customers understand their insurance needs and building relationships that last.

We believe insurance is about more than selling policies - it's about educating customers and creating personalized plans that help protect what matters most. Taking the time to explain coverage and build trust is at the heart of everything we do.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while providing opportunities to build rewarding careers.

I'm looking for someone who is detail-oriented, relationship-focused, and genuinely enjoys helping people. If you take pride in educating customers, building trust, and providing exceptional service, you'll be a great fit for our team.

ROLE DESCRIPTION:

As a Customer Service Representative with Tamar Dickel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.