Customer Service Representative - State Farm Agent Team Member

Jamie Smith - State Farm Agent; Amarillo (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jamie Smith - State Farm Agent in Amarillo is looking for a part-time Customer Service Representative. In this role, you will generate exceptional customer experiences that contribute to the growth of the agency. The ideal candidate is detail-oriented, has strong customer service skills, and is focused on helping others.

Your responsibilities will include answering phone calls, providing policy information, and engaging with customers. Opportunities for training and internal growth are available for ambitious candidates.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer incoming phone calls.
• Respond to customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Engage in conversations with existing customers, identifying opportunities to offer insurance options.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Education

Property/Casualty license (must be willing to obtain)

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer incoming phone calls.
• Respond to customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Engage in conversations with existing customers, identifying opportunities to offer insurance options.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/Casualty license (must be willing to obtain).

Schedule

• Part-time, 20-25 hours per week
• Flexible to work with your availability within our business hours