Customer Service Representative - State Farm Agent Team Member

Liam Porter - State Farm Agent; Overland Park (KS); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Liam Porter - State Farm Agent in Overland Park, KS is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will handle inquiries, build relationships, and coordinate with team members to meet client needs.

Ideal candidates are customer-focused, with strong communication and multitasking abilities, and a passion for helping others in a collaborative, growth-oriented agency setting.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About our agency:

I opened my agency in 2012 and currently lead a team of six. I'm a graduate of the University of Central Missouri, have been married to my wife for 15 years, and am the proud father of three daughters. Outside of work, I enjoy spending time outdoors, attending Kansas City Royals games, and cheering on my daughters in their activities.

Serving our community is an important part of our agency. I'm a board member for Greensworks, active in my church, a member of the Ancient Order of Hibernians, and regularly volunteer at our local food pantry. I believe in making a positive impact both inside and outside the office.

Our agency offers group health insurance, a 401(k), paid coaching, professional development opportunities, and a strong commitment to work-life balance. We're passionate about investing in our team and helping each person reach their full potential.

Our culture is built around growth, service, and supporting one another. I genuinely care about helping my team succeed both professionally and personally. I'm looking for someone who is disciplined, has strong character, and leads with a servant's heart. If you're passionate about helping others and want to grow with a supportive team, we'd love to meet you.

Role Description:

As a Customer Service Representative with Liam Porter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.